Last updated: 30 July 2025
This Privacy Policy explains how LeatherXpert, a trading name of ZeroDryTime Franchising Ltd, collects, uses, and protects any personal information that you provide when using this website or engaging with our advertising (including on Facebook and Google).
We are committed to ensuring your privacy is protected and your personal data is handled in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are
LeatherXpert is a local leather furniture cleaning service operated under the ownership of:
ZeroDryTime Franchising Ltd
Registered Address: CBX Cobalt Business Exchange
Cobalt Park Way
NE28 9NZ
Phone Number: 08001004020
Email: sales@leatherxpert.co.uk
We are the data controller responsible for your personal information when you use this website.
2. What Information We Collect
We may collect and process the following information:
Contact details – such as your name, phone number, email address, and home address (e.g. when you submit a contact form or request a quote).
Marketing data – including your preferences for receiving marketing from us and your communication preferences.
Website usage data – such as IP address, browser type, pages visited, and interaction with our site, collected via cookies and tracking technologies.
Advertising data – such as engagement with ads served via Google Ads, Facebook, Instagram, and other digital platforms.
3. How We Use Your Information
We use your personal information for the following purposes:
To respond to enquiries or service requests.
To provide you with quotes, services, or follow-up communication.
To send you relevant marketing communications (with your consent).
To personalise our advertising via Facebook, Google, and other platforms.
To analyse website traffic and improve our website and services.
To comply with legal and regulatory obligations.
4. Marketing and Advertising
We may use your information to:
Serve personalised ads through platforms like Facebook Ads and Google Ads.
Create custom audiences or lookalike audiences for better targeting (based on consent).
Measure and improve the performance of our marketing campaigns.
You can opt out of targeted advertising by adjusting your ad preferences on these platforms or by contacting us directly.
5. Sharing Your Information
We do not sell your data. We may share your data with:
Trusted service providers (e.g. website hosting, CRM software, or advertising platforms) who help us operate our business.
Regulatory authorities, where required by law.
All third parties are required to respect the security of your personal data and comply with data protection laws.
6. Cookies and Tracking
We use cookies and similar tracking technologies to:
Analyse site usage.
Improve user experience.
Serve personalised ads.
You can manage your cookie preferences or disable cookies through your browser settings.
7. Your Rights
Under the UK GDPR, you have the right to:
Access the personal data we hold about you.
Correct any inaccurate or incomplete data.
Request deletion of your data.
Object to or restrict how we use your data.
Withdraw consent for marketing at any time.
To exercise any of these rights, please contact us at sales@leatherxpert.co.uk
8. Data Security
We are committed to keeping your data secure. We use appropriate technical and organisational measures to protect your personal information.
9. Data Retention
We only retain your data for as long as necessary for the purposes we collected it, including to meet legal or accounting obligations.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact:
Data Protection Officer
Email: sales@leatherxpert.co.uk
Address: CBX Cobalt Business Exchange
Cobalt Park Way
NE28 9NZ
If you are not satisfied with our response, you can lodge a complaint with the Information Commissioner’s Office (ICO) at https://ico.org.uk/
ZeroDryTime Franchising Ltd reserves the right to update this Privacy Policy at any time. We recommend checking this page regularly for any changes.